At KJ Engraving, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, www.kjengraving.com (the “Site”), and when you purchase our products or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

Design and Customization Details: We may collect details about the designs and customizations you select or upload to our website.

Technical Data: We automatically collect data such as your IP address, browser type, operating system, and browsing behavior on our website through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and handling, and to communicate with you about your order.

Customization Services: To personalize your products according to your specifications.

Customer Support: To respond to your inquiries, provide customer service, and address any issues you may have.

Marketing: To send you promotional emails, special offers, and updates about our products and services. You can opt-out of marketing communications at any time.

Site Improvement: To analyze website usage and improve the functionality and user experience of our site.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as they agree to keep this information confidential.

Legal Compliance: We may disclose your information if required by law, regulation, or legal process.

Business Transfers: In the event of a merger, sale, or acquisition of all or part of our business, your personal information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files stored on your device that help us understand your preferences and tailor our content accordingly. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the updated policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KJ Engraving
Email: kjengravingshop@gmail.com
Phone: (+61) 402 160 280
Address: 36 George St, Sydenham, NSW 2044